Facilitating Meaningful Conversations on DEI

What this course is about?

Facilitating a conversation on DEI requires a lot of knowledge, skill, humility, and a special set of attitudes. Through this journey, we’re going to boost not only your facilitation skills but also your confidence and competence in diving into and facilitating advanced DEI conversations. You’ll also hear from experts who will help you build more arguments on key DEI topics. Some of those conversations we’ll explore are parity, “positive discrimination” vs. positive actions, racism, and power. We’ll also discuss WHY these topics can be so challenging, for others as well as for ourselves.

Modul #1: DEI and Facilitation Essentials 

You will … 

  • Gain a deep understanding of essential topics like diversity, equality vs. equity, inclusion, belonging and social justice,
  • Know how to tailor a business case for DEI in organizations you work with,
  • Have started your own toolbox with facilitation methods and techniques.

Modul #2: Psychological Safety with Claudia Issa

You will …

  • Deepen your understanding of psychological safety,
  • Gain tools to create a safe space where people can reflect together on benefits and challenges related to diversity in a workplace,
  • Reflect on your own fears, blockers and barriers you experience during challenging conversations.

Modul #3: The Hidden Role of Power in DEI and Facilitation with Farzin Farzad

You will 

  • Learn to recognize the different layers of power present in the audience and in your facilitation
  • Gain tools to manage power in the room to facilitate an equitable and inclusive space 
  • Learn to take your thinking and facilitation from individual to systemic impact

Modul #4: Guest Speaker: Antiracism Work with Joel Brown

You will …

  • Understand what antiracism work is,
  • Know how to address racism in the workplace,
  • Learn how to recognize your own privilege and help others to reflect on it.

Modul #5: Working with Conflict

You will…

  • See and use conflict as a necessary part of the work
  • Learn two established methods (Nonviolent Communication and the Peer Consulting Method) to help work with conflict
  • Support your participants in conveying complex ideas and emotions


  • Understand the complexity of DEI work in a global context and in matrix organizations.
  • Gain knowledge on recent research and data on DEI in the workspace.
  • Know how to create opportunities for meaningful conversations to take place.
  • Be able to design interactive interventions that are psychologically safe.
  • Build a toolbox of techniques and activities for facilitating meaningful conversations.

Training methods

  • Facilitation techniques.
  • Liberating Structures.
  • Collaborative On-line tools

Who is this training for?

DEI consultants and in-house DEI champions who are at the start of their careers and want to expand their practice to facilitate challenging DEI conversations.

About the Trainers

Anna Zelno es Interculturalista, consultora de Diversidad e Innovación. Business Partner de intercultures España y partner de ICQ Global, profesora asociada de la Universidad Autónoma de Barcelona. Trabaja con empresas multinacionales, ONGs y la administración pública. Ex presidenta de SIETAR España. Es Licenciada en filología alemana (Polonia ) y también licenciada en Lingüística Aplicada y Estudios Culturales Aplicados (Alemania), Máster en Gestión de Talento (ADEIT Valencia) con más de 15 años de experiencia en formación intercultural en el ámbito social, empresarial y académico. Certificada en Culture Detective®, Global DISC®, Globe Smart®, Intercultural Readiness Check ®, Virtual Performance Assessment®, TTT by YoungSIETAR, TTT on Open Space y varios NVC Trainings. Ha sido organizadora de varios encuentros internacionales de Formadores Interculturales y Congresos de SIETAR en varios países. Es Co-autora de diversophy® Barcelona, editora del libro “Spanien von Innen und Aussen. Eine interkulturelle Perspektive.” y Shortlisted en European Diversity Awards Role Model.

Antonio Liu Yang es abogado Chinadesk, consultor de negocios y facilitador intercultural entre China y España con más de 10 años de experiencia. Como consultor ha pasado por sectores tan diferentes como el jurídico, el académico, el turístico, el e-commerce y el futbolístico. Es Licenciado en Derecho por la Universitat de València y Máster en Habilidades Directivas por la UV y posgrado en Diversidad e Inclusión por la Universidad Antonio de Nebrija. Ha realizado el curso de formación intercultural vivencial Plataformi 2.0 en Luxemburgo 2013 y el Training of Trainers por Young SIETAR en Polonia 2015 . Cuenta con el certificado en Intercultural Readiness Check®, D&I Practitioner por HR Metrics y el galardón de Talento Joven Valenciano 2013 en la categoría de Empresas. Es docente en una decena de masters relacionados con China y forma parte del consejo asesor de Casa Asia en la sección de la interculturalidad. Fue speaker TEDx 2017.

Guest Speakers

Claudia Issa es consultora y formadora con más de 15 años de experiencia trabajando con personas, equipos y numerosas organizaciones corporativas de renombre. Psicólogo y psicoterapeuta certificado en Europa (Federación Europea de Asociaciones de Psicólogos). Profesora de Psicología, Comunicación Intercultural y Gestión Transcultural colaborando con varias universidades. Coautora de los juegos “Diversophy – Barcelona” y “Diversophy – Diversity & Inclusion”. Su formación académica incluye 5 maestrías y posgrados, incluida la psicología clínica y comunitaria, y la gestión de la diversidad en el lugar de trabajo y preside el Comité de Desarrollo Comunitario de SIETAR Europa (Sociedad para la Educación, la Formación y la Investigación Intercultural).

Joel A. Brown is the Chief Visionary Officer of Pneumos LLC. As a change agent, he works strategically with organizational leaders to cultivate innovative, creative, and adaptive environments where the cultural genius of everyone can be harnessed and leveraged successfully. His work spans five continents and his mission is to facilitate liberation for every global citizen. Best known for his critical analysis, creativity, humor, and ability to build consensus, Joel has partnered with Fortune 500 Companies, non-profit organizations, and government agencies to help them achieve sustained growth and organizational breakthroughs. His clients have ranged from LinkedIn to the United Nations, and his “sweet spots” have included men’s leadership, LGBT inclusion, interpersonal dialogue, and intercultural communication. Joel is a member of several international think tanks, including D2K, SIETAR, SIETAR Europa, Young SIETAR, and the Global Community Dialogue and was also a member of The Diversity Collegium.

Farzin Farzad is an Organizational Justice practitioner with experience in higher education, local government, and the private sector. Holding two master’s degrees in international affairs and diplomacy as well as a certificate in conflict resolution skills, Farzin leverages his unique academic background, extensive travel experience, and experiential knowledge to provide comprehensive, thought-provoking local and global approaches to his work. In addition to training and education programs, Farzin is a seasoned project manager with expertise in developing strategies that build equitable workplace environments and government services, as well as Employee Resource Group events and programs. Farzin is the founder of Critical Equity Consulting, LLC, a boutique Organizational Justice consulting firm focused on helping organizations rebuild with a primary focus on creating equitable outcomes.

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